Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system. Sometimes, third-party agents have to create cases on behalf of UMS customers. Which user licenses should the implementation practitioner recommend for third-party staff?

QuestionsCategory: Certified Experience Cloud ConsultantUrsa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system. Sometimes, third-party agents have to create cases on behalf of UMS customers. Which user licenses should the implementation practitioner recommend for third-party staff?
Admin Staff asked 4 months ago
Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system. Sometimes, third-party agents have to create cases on behalf of UMS customers.
Which user licenses should the implementation practitioner recommend for third-party staff?

A. Customer Community Plus

B. Customer Community

C. Customer Identity

D. Partner Community








 

Suggested Answer: D

Community Answer: D



This question is in Certified Experience Cloud Consultant Exam
For getting Salesforce Certified Experience Cloud Consultant














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