Universal Containers is implementing a customer community. What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

QuestionsCategory: Certified Experience Cloud ConsultantUniversal Containers is implementing a customer community. What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?
Admin Staff asked 4 months ago
Universal Containers is implementing a customer community.
What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

A. Sharing Map and custom permission set

B. Sharing Set

C. Case co-ownership using Super User access

D. OWD and Apex Sharing








 

Suggested Answer: B

Community Answer: B



This question is in Certified Experience Cloud Consultant Exam
For getting Salesforce Certified Experience Cloud Consultant














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