Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses a different CRM. The incoming sales team is reluctant to change to a different process. The business analyst (BA) has been asked to help reach consensus and drive adoption.
Which group is well positioned to help the BA secure alignment for the initiative?

A. Power users and top sales earners

B. Executive sponsors and sales leadership

C. System admin and project manager










 

Suggested Answer: A

Community Answer: A



This question is in Certified Business Analyst Exam
For getting Salesforce Certified Business Analyst

















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