Universal Containers wants to integrate its Salesforce org with the largest online professional network so its sales reps can view information directly on Salesforce records. The business analyst will write acceptance criteria for this scenario.
What is an example of good acceptance criteria?

A. Install a CRM widget to allow sales reps to view information in the Lead and Contact records.

B. A sales rep can view current information directly in the Lead and Contact records.

C. A sales rep needs to have the CRM widget installed in the Lead and Contact Record Page Layout.










 

Suggested Answer: B

Community Answer: B



This question is in Certified Business Analyst Exam
For getting Salesforce Certified Business Analyst

















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