Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource.
What does an activity box marked "C: Customer” mean?

A. The customer should be Informed.

B. The customer should be consulted.

C. The customer should be responsible.










 

Suggested Answer: B

Community Answer: B



This question is in Certified Business Analyst Exam
For getting Salesforce Certified Business Analyst

















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