In which of the following should details of a workaround be documented?

QuestionsCategory: ITILFIn which of the following should details of a workaround be documented?
Admin Staff asked 10 months ago
In which of the following should details of a workaround be documented?

A. The service level agreement (SLA)

B. The problem record

C. The availability management information system

D. The IT service plan










Correct Answer: B

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate



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