An IT service desk was not adequately prepared for a recent ransomware attack on user workstations. Which of the following should be given HIGHEST priority by the information security team when creating an action plan to improve service desk readiness?

QuestionsCategory: CISMAn IT service desk was not adequately prepared for a recent ransomware attack on user workstations. Which of the following should be given HIGHEST priority by the information security team when creating an action plan to improve service desk readiness?
Admin Staff asked 6 months ago
An IT service desk was not adequately prepared for a recent ransomware attack on user workstations. Which of the following should be given HIGHEST priority by the information security team when creating an action plan to improve service desk readiness?

A. Investing in threat intelligence capability

B. Implementing key risk indicators (KRIs) for ransomware attacks

C. Updating the information security incident response manual

D. Strengthening the organization's data backup capability








 

Suggested Answer: C



This question is in CISM exam 
For getting Certified Information Security Manager Certificate


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