You have an Azure AD tenant that contains a user named Admin1.
You need to ensure that Admin1 can perform only the following tasks:
•	From the Microsoft 365 admin center, create and manage service requests.
•	From the Microsoft 365 admin center, read and configure service health.
•	From the Azure portal, create and manage support tickets.
The solution must minimize administrative effort.
What should you do?

A. Create an administrative unit and add Admin1.

B. Enable Azure AD Privileged Identity Management (PIM) for Admin1.

C. Assign Admin1 the Helpdesk Administrator role.

D. Create a custom role and assign the role to Admin1.








 

Suggested Answer: D



This question is in SC-300 Microsoft Identity and Access Administrator Exam
For getting Microsoft Certified: Identity and Access Administrator Associate Certificate



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