DRAG DROP - A Dynamics 365 Customer Service organization uses routing rules to escalate cases. Security roles have not been modified or created. You need to modify the routing rule set that is currently in use and enforce the principle of least privilege. Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in...

Questions › Category: MB-230 › DRAG DROP – A Dynamics 365 Customer Service organization uses routing rules to escalate cases. Security roles have not been modified or created. You need to modify the routing rule set that is currently in use and enforce the principle of least privilege. Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in…

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DRAG DROP -
A Dynamics 365 Customer Service organization uses routing rules to escalate cases.
Security roles have not been modified or created.
You need to modify the routing rule set that is currently in use and enforce the principle of least privilege.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
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Suggested Answer: 
    

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/create-rules-automatically-route-cases

This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





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