Your company makes use of Dynamics 365 for Customer Service.
You have been tasked with configuring available working hours for help desk staff. The staff have different schedules.
You are preparing to configure individual working hours.
Which two of the following options should you configure?

A. Service management.

B. Security settings.

C. System settings

D. All customer service calendars.








 

Suggested Answer: AD



This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





Disclaimers:
The website is not related to, affiliated with, endorsed or authorized by Microsoft. 
The website does not contain actual questions and answers from Microsoft's Certification Exams.
Trademarks, certification & product names are used for reference only and belong to Microsoft.