Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?

QuestionsCategory: 300-815Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?
Admin Staff asked 3 months ago
Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?

A. Run RTMP on the Cisco router.

B. Verify that the MGCP service is running under serviceability in Cisco UCM.

C. Run the debug mgcp media command on the Cisco router.

D. Run the debug H.323 gateway command on the Cisco router.








 

Suggested Answer: C



This question is in 300-815 Implementing Cisco Unified Communications Collaboration (CLACCM) Exam
For getting Cisco Certified Network Professional Collaboration (CCNP Collaboration) Certificate




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