A user is having difficulty using a personal all-in-one printer. When the user scans a single-page document in flatbed mode, the scan appears correctly; however, when using the printer's document feeder, the scan has a vertical line going across the page. Which of the following should a technician perform FIRST to resolve this issue?

A. Replace the printer's ADF.

B. Install a pickup roller replacement kit.

C. Clean the separation pad.

D. Use a microfiber cloth to clean the glass.








 

Suggested Answer: B

Community Answer: B



This question is in 220-1001: CompTIA A+ Certification Exam: Core 1
For getting CompTIA A+ Certificate


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