Joe, a user, reports the programs and icons on his Windows desktop are much larger than they were the day before. He tried changing the screen resolution and restarting the computer, but it still does not look right. Joe also states the computer showed it was finishing updates when he first powered it on. Which of the following should a technician perform NEXT?

QuestionsCategory: 220-1002Joe, a user, reports the programs and icons on his Windows desktop are much larger than they were the day before. He tried changing the screen resolution and restarting the computer, but it still does not look right. Joe also states the computer showed it was finishing updates when he first powered it on. Which of the following should a technician perform NEXT?
Admin Staff asked 6 months ago
Joe, a user, reports the programs and icons on his Windows desktop are much larger than they were the day before. He tried changing the screen resolution and restarting the computer, but it still does not look right. Joe also states the computer showed it was finishing updates when he first powered it on. Which of the following should a technician perform NEXT?

A. Reboot the computer.

B. Roll back the video driver.

C. Reload the OS.

D. Boot into safe mode.








 

Suggested Answer: B





This question is in 220-1002: CompTIA A+ Certification Exam: Core 2
For getting CompTIA A+ Certificate


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