Which component of ITIL involves the creation of an RFC ticket and obtaining official approvals for it?

A. Problem management

B. Release management

C. Deployment management

D. Change management








 

Suggested Answer: D

Community Answer: D

The change management process involves the creation of the official Request for Change (RFC) ticket, which is used to document the change, obtain the required approvals from management and stakeholders, and track the change to completion. Release management is a subcomponent of change management, where the actual code or configuration change is put into place. Deployment management is similar to release management, but it's where changes are actually implemented on systems. Problem management is focused on the identification and mitigation of known problems and deficiencies before they are able to occur.

This question is in CCSP Certified Cloud Security Professional Exam
For getting Certified Cloud Security Professional (CCSP) Certificate






Disclaimers:
The website is not related to, affiliated with, endorsed or authorized by ISC. 
Trademarks, certification & product names are used for reference only and belong to ISC.
The website does not contain actual questions and answers from ISC's Certification Exams.