ADM-201 Practice Test Free – 50 Questions to Test Your Knowledge
Are you preparing for the ADM-201 certification exam? If so, taking a ADM-201 practice test free is one of the best ways to assess your knowledge and improve your chances of passing. In this post, we provide 50 free ADM-201 practice questions designed to help you test your skills and identify areas for improvement.
By taking a free ADM-201 practice test, you can:
- Familiarize yourself with the exam format and question types
- Identify your strengths and weaknesses
- Gain confidence before the actual exam
50 Free ADM-201 Practice Questions
Below, you will find 50 free ADM-201 practice questions to help you prepare for the exam. These questions are designed to reflect the real exam structure and difficulty level.
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?A. Process Builder
B. Workflow Field Update
C. Lightning Web Component
D. Approval Process
DreamHouse Realty (DR) develops town center projects all over the country and would like to use Salesforce to track this development. DR needs to track the full properties and the buildings on each property.
How should the administrator relate the two objects to each other?A. Create a junction relationship between the building and property.
B. Create a hierarchical relationship from the building to property.
C. Create a lookup relationship from the building to the property.
D. Create a master-detail relationship from the building to property.
An administrator needs to create a one-to-many relationship between two objects with limited access to child records.
What type of field should the administrator use?A. Lookup field
B. Cross object formula
C. Roll-up summary
D. Master-detail field
An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and should be restricted from deleting any records.
What should the administrator do to meet this requirement?A. Create and assign a custom profile with Delete access removed for each object.
B. Create and assign a permission set that includes Read, Create, and Edit access.
C. Assign the standard System Administrator profile to the analytics user.
D. Give the user View All access and assign them to the highest role in the role hierarchy.
Support agents at Cloud Kicks are spending too much time finding resources to solve customer cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?A. Use an interview flow to capture Case details.
B. Create a custom object to capture popular Case resolutions.
C. Direct users to Global Search to look for similar cases.
D. Configure Knowledge with articles and data categories.
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to Salesforce?A. Dataloader.io
B. Manual Import
C. Data Import Wizard
D. Data Loader
Inline editing updates the field whenA. The field is saved/updated
B. When the record is saved/updated
C. When the return key is pressed
D. None of the above
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?A. Einstein Case Routing
B. Case assignment rule
C. Case escalation rule
D. Auto-response rule
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?A. Use a process to update the account when it is edited.
B. Set up a scheduled process in Process Builder.
C. Configure a scheduled flow in Flow Builder.
D. Create a workflow rule with an outbound message.
The administrator at Ursa Major Solar needs to make sure that unassigned cases from VIP customers get transferred to the appropriate service representative within 5 hours. VIP customers have access to support 24 hours a day.
How should this be configured?A. Case Queues
B. Assignment Rules
C. Escalation Rules
D. Business Hours
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an opportunity is closed won.
What automation tool best accomplishes this?A. Approval Process
B. Validation Rule
C. Process Builder
D. Outbound Message
Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.
Which two steps should the administrator configure to meet this requirement? (Choose two.)A. Create a custom object for shoe designs.
B. Use the standard object for designs.
C. Add a custom master-detail field for shoe designs on the Product object.
D. Configure a custom lookup field for shoe designs on the Product object.
The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?A. Filter by a single shipment record type in the list view.
B. Split views are only available on standard objects.
C. Include the Shipments tab on the app's navigation bar.
D. Add the Manage List Views permission for support users.
The administrator at AW Computing wants Account details, related lists, and Chatter feeds to each appear on separate tabs when viewing an Account.
Which type of page should the administrator create?A. Lightning page tab
B. Lightning app page
C. Lightning page component
D. Lightning record page
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet this requirement?A. Path Key Fields
B. Opportunity Processes
C. Dynamic Forms
D. Workflow Rules
Northern Trail Outfitters has a custom quick action on Account that creates a new Case.
How should an administrator make the quick action available on the Salesforce mobile app?A. Include the action in the Salesforce Mobile Navigation menu.
B. Create a custom Lightning App with the action.
C. Add the Salesforce Mobile and Lightning Experience action to the page layout.
D. Modify compact Case page layout to include the action.
The IT manager at Universal Containers is doing an audit of the system’s security.
How should the administrator provide a summary of the org’s security health?A. Run a Health Check to identify vulnerabilities.
B. Change the Organization-Wide Default to private to restrict visibility.
C. Download the last six months of user login data.
D. Turn on Event Monitoring to track user events.
Which two actions should an administrator perform with Case escalation rules? (Choose two.)A. Re-assign the Case.
B. Change the Case Priority.
C. Re-open the Case.
D. Send email notifications.
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process? (Choose two.)A. Field Update
B. Email Alert
C. Autolaunched Flow
D. Chatter Post
DreamHouse Realty wants to offer a form on its Experience Cloud site where inspectors will submit findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?A. Related List
B. Autolaunched Flow
C. Record Detail
D. Screen Flow
Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.
How should the administrator accomplish this goal?A. Configure a validation rule requiring Lead source when the stage is set to closed won.
B. Change the Opportunity stage field to read only on the page layout.
C. Make Lead source a dependent picklist to the Opportunity stage field.
D. Modify the Opportunity stage a dependent picklist to the Lead source field.
Locale settings control how users view date formats, time formats and number formats.A. True
B. False
The Human Resources department at Northern Trail Outfitters wants employees to provide feedback about their managers using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?A. Set the Default External Access to Private.
B. Uncheck Grant Access Using Hierarchies.
C. Define a criteria-based sharing rule.
D. Configure an owner-based sharing rule.
Which of the following are part of the Service Cloud offering?A. Opportunities
B. Knowledge
C. Entitlements
D. Campaigns
E. Quotes
An active user record consumes a license.A. True
B. False
If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.A. Delete their user record
B. De-activate their user record
C. Delete any accounts or contacts owned by that user
D. None of the above
Which of the following are not standard objects?A. Opportunities
B. Solutions
C. Job Applicants
D. Accounts
E. Campaigns
A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.A. True
B. False
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.A. True
B. False
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values? (Choose two.)A. Add the Campaign Member Statuses related list to the Page Layout.
B. Mass modify the Campaign Member Statuses related list.
C. Edit the picklist values for the Campaign Status in Object Manager.
D. Modify the picklist value on the Campaign Member Statuses related list.
At Ursa Major Solar, a flow is in place that sends a reminder email 30 days before the warranty expiration date. A customer renews their warranty for another three years.
What is the expected behavior of the email element in the flow?A. The email is not sent because the customers email address was missing.
B. The email is locked in the job queue until it meets the criteria.
C. The email is not sent because the record no longer meets the criteria.
D. The email is sent with the 30 day reminder criteria.
What is the order of execution when a Case record is saved?A. Validation rules, Assignment rules, Escalation rules, Auto-response rules
B. Validation rules, Escalation rules, Workflow rules, Auto-response rules
C. Assignment rules, Auto-response rules, Workflow rules, Escalation rules
D. Assignment rules, Validation rules, Workflow rules, Escalation rules
Currently, when support reps at Ursa Major Solar close a case, they manually send an email notification to the customer. The support manager would like to automate this process, as too many reps are forgetting this step.
Which two settings should the administrator use to meet this request? (Choose two.)A. Add the Knowledge component to the closed layout
B. Notify contact checkbox on close page layout
C. Case close template in the support settings
D. Auto-response rule step set for status of closed
DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.
How can the administrator ensure these extra steps only appear when creating open house records for condominiums?A. Create two page layouts, one with a House Status field and the other with a Condominium Status field.
B. Create one page layout. Use business processes to ensure the proper status picklist values display.
C. Create two page layouts. Use business processes and record types to display the appropriate picklist values.
D. Create one page layout. Use record types to ensure the proper status picklist values display.
User interface settings are global settings and apply to all users of an org.A. True
B. False
Which of the following are true about List Views?A. Save list views for future use.
B. Specify which groups of users have access to the list view.
C. Print list views.
D. Follow records and view related Chatter posts.
E. Export List View data to Excel
F. All of the above
The administrator has created new users for ten new employees at Northern Trail Outfitters.
Why are these users unable to access the account object in the Salesforce org?A. Users’ profile requires permission to the Account object.
B. Users’ profile requires a sharing rule for Accounts.
C. Users’ roles are low on the role hierarchy.
D. Organization-wide defaults are set to private.
In order to enable multi-currency feature in Salesforce, you mustA. Contact Salesforce.com
B. Check the Enable Multi-currency checkbox in your Chatter profile
C. Operate your business in at least two different countries
D. You cannot enable this feature once you've implemented Salesforce.
If your company's fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years.A. True
B. False
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.A. True
B. False
Which feature effectively allows you to "lock" the converted amount on closed opportunities?A. Locale
B. Company Profile
C. Multi-currency
D. Advanced Currency Management
E. None of the above
To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:A. The user record
B. The user's profile record
C. Network settings
D. The role hierarchy
E. None of the above
If a user tries to login outside the IP range specified in their profile, the result will be.A. They will be logged in as normal
B. They will have to reset their password
C. They will be prompted to activate their computer
D. They will be denied access
E. None of the above
What should a system administrator use to disable an application for a group of users?A. Sharing Rules
B. Web tabs
C. Page layouts
D. Profiles
E. Roles
Who can manually share records?A. The record owner
B. The record owner's manager
C. The record owner's manager's manager
D. The system administrator
E. All of the above
F. None of the above
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Choose all that apply.)A. The Login History related list on the user's record
B. The user's profile
C. Manage Users | Login History
D. Call salesforce.com Support
A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.A. True
B. False
System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).A. True
B. False
Standard profile permissions cannot be edited.A. True
B. False
If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set toA. Public Read Only
B. Public Read/Write/Transfer
C. Private
D. None of the above
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