You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?

A. Dynamics 365 Connector

B. Microsoft SharePoint

C. Microsoft Azure Storage

D. Common Data Service

A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need to ensure that users can access data from mobile devices.
Which app should users install?

A. Dynamics 365 Remote Assist

B. Dynamics 365 Finance

C. Dynamics 365 Business Central

D. Dynamics 365 for Phones

This question requires that you evaluate the underlined text to determine if it is correct.
You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.
Review the underlined text. If it makes the statement correct, select `No change is needed.` If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change is needed.

B. one

C. three

D. four

HOTSPOT -
You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

DRAG DROP -
You need to explain the major components of the Common Data Model (CDM) and their functions.
Match each term to its definition.
Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
Select and Place:
 

A distribution company has multiple warehouses.
Tax rates charged on sales orders need to be calculated based on locality and region.
You need to recommend a cost-effective solution that can be implemented quickly.
What should you recommend?

A. Check AppSource for a tax add-on.

B. Create alerts in Dynamics 365 Finance for tax table changes.

C. Implement the Common Data Model.

D. Run a Power BI report.

E. Write scripts and code tax updates.

DRAG DROP -
You manage the support team at a rapidly growing company.
Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.
You need to recommend tools to help the company's needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

HOTSPOT -
You create a user-owned custom entity by using Common Data Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

A company uses Power Platform.
You must ensure that users cannot share customer data with other users. You must also ensure that uses cannot connect to data sources unless you grant the user explicit permissions to access a data source.
You need to recommend solutions to meet the company's security requirements.
Which two types of policies should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Office cloud policies

B. Group Policy Objects

C. environment-level policies

D. tenant-level policies

E. preset security policies

HOTSPOT -
A company is evaluating ways to connect Power Platform apps to external services to perform complex activities.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT -
You have version 1.0.0.0 of a published Power Apps app. You create and publish version 2.0.0.0 of the app. A customer goes through the process of restoring the previous version of the app.
How many versions of the app are displayed in the Version tab for the app? To answer, select the appropriate option in the answer area.
Hot Area:
 

DRAG DROP -
A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

HOTSPOT -
A company plans to use Power Platform to build apps which address specific business challenges.
You need to recommend the appropriate types of Power Apps to use.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

DRAG DROP -
A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.
You need to recommend features to support the implementation.
Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

HOTSPOT -
A company needs to create several workflows and applications to help streamline their sales operations.
You need to determine which applications are appropriate for given scenarios.
Which applications should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT -
A rapidly growing company produces Office 365 licenses for all employees. The company wants to empower users to build apps, automate business processes, and analyze data without requiring I׀¢ expertise or development skills and without increasing IT expenses and dependencies.
You need to recommend tools so that users can accomplish specific tasks.
Which tools should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

DRAG DROP -
A company uses Power Apps.
You need to perform administrative tasks for the company.
Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

HOTSPOT -
A company creates the following Microsoft Power Platform environments to manage a custom model-driven app:
✑ Development
✑ Production
You have been granted the System Administrator security role to the development environment and a custom security role named Project Team Member to the production environment.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT -
A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

A company currently does not separate testing, development and production as per standard Application Lifecycle Management (ALM) protocol. The company uses Power Apps for accounting and sales processes.
The company needs to use only one login account per user. The company also must prevent development and testing from impacting production.
You need to implement a solution to meet the requirements.
Which method should you select?

A. separate environments

B. separate tenants

C. separate Microsoft Azure Storage Blobs

D. separate connectors

A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.
The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.
You need to recommend a tool to determine software usage.
What should you recommend?

A. Microsoft Intune

B. Azure Stream Analytics

C. Power Platform Analytics

D. Dynamics 365 Product Insights

HOTSPOT -
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT -
A company plans to use Power BI to visualize data from business systems.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

A company is creating a canvas app to track and analyze customer visits to their retail stores. Data about customer visits is stored on-premises at each retail store location.
The app must display data about customer visits when users launch the app.
You need to ensure that the data is available for consumption by the app.
Which tool should you use?

A. Connector

B. Microsoft Dataverse

C. Data source

D. Power Automate

E. Data gateway

You need to implement Microsoft Business Applications along with the Microsoft Power platform.
Which three Microsoft products are part of the Power platform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Power Apps

B. Azure Active Directory

C. Power Automate

D. Azure Machine Learning

E. Power BI

DRAG DROP -
A team of five people plans to create Power Platform solutions for a company. Team members plan to initially use Power Platform trial instances to create solutions.
Team members have questions about how many Power Platform instances and Common Data Service databases they need.
You need to respond to the team.
How should you respond? To answer, drag the appropriate responses to the correct questions. Each response may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

HOTSPOT -
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT -
An organization plans to create Power Platform solutions and is evaluating Microsoft Dataverse.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

You are a sales representative. You create a Power BI report to visualize data from a Microsoft Excel workbook.
Users need to be able to view and share the report.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Pin the report to a dashboard.

B. Export the data.

C. Publish the dashboard.

D. Share the dashboard.

A company uses Dynamics 365 Supply Chain Management and Dynamics 365 Finance.
User account data must be synchronized between the two systems.
You need to ensure that the synchronized data is stored in one place.
What should you use?

A. Azure IoT Central

B. Azure Active Directory

C. SQL Server

D. Microsoft Dataverse

A company uses Microsoft 365 and Dynamics 365 Sales. The company does not have any developers on its staff.
You need to explain to the executives the benefits of using Power Platform apps.
What are two benefits? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Users can send emails from Dynamics 365 Sales to their personal email addresses.

B. Users can create Power Apps to create apps for different departments.

C. Users can use Power Automate to share information between Microsoft 365 and Dynamics 365 Sales.

D. The company can unify all the mobile devices to one vendor.

A company plans to use AI Builder to help improve business performance.
You need to determine which AI Models are available for use.
Which three types of models can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. linear regression

B. prediction

C. object detection

D. anomaly detection

E. text classification

HOTSPOT -
A company plans to create a Common Data Service environment.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

A company is building apps to support their business operations. The apps will use connectors to access data from several data sources and respond to a number of events generated by components.
Which two operations can you use for connectors? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Actions

B. Plug-ins

C. Gateways

D. Triggers

A company is evaluating ways that they can implement AI Builder.
For which two scenarios can you use AI Builder? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Send emails to all users who subscribe to a service.

B. Synchronize data from an external database.

C. Collect data from several data sources and display a dashboard that shows trending data.

D. Interpret images and perform an action based on the image.

E. Detect patterns in data and predict outcomes.

HOTSPOT -
You want to create a Power Apps app that allows you to define a custom Sitemap.
What should you do? To answer, select the appropriate options in the answer area.
Hot Area:
 

HOTSPOT -
A company is evaluating Power Platform and has questions about the role that Microsoft Dataverse plays in using Power Apps and Power Automate.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT -
You are a retail director for a large clothing company. Each week you use the corporate YouTube channel to create a video that highlights new initiatives, and goals for retail operations.
You need to design a Power Apps app that streams the videos to internal users.
Which objects should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
 

HOTSPOT -
A company plans to create Power Platform apps that consume industry-standard and proprietary data sources.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

DRAG DROP -
Match each tool to its task. To answer, drag the appropriate tool from the column on the left to its task on the right. Each tool may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:
 

DRAG DROP -
A company uses Dynamics 365 Sales.
You have the following requirements:
* View analytics on accounts.
* The model-driven app must automatically send an approval form to a manager when the purchase price is greater than $10,000.
* Create a chatbot for the webpage to interact with customer questions.
You must use Microsoft Power Platform to extend the capabilities of Dynamics 365 Sales.
You need to select an application for each requirement.
Which application should you use? To answer, drag the appropriate application to the correct requirement. Each application may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

HOTSPOT -
A business is evaluating AI Builder.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

DRAG DROP -
You manage the support team at a rapidly growing company.
Support technicians need a better experience when logging and responding to support requests.
You need to recommend tools to help the company's needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

DRAG DROP -
A manufacturing company is evaluating AI Builder.
You need to select AI Builder models to address specified requirements.
Which model types should you use? To answer, drag the appropriate model types to the correct requirements. Each model type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

DRAG DROP -
A company plans to implement solutions that use Microsoft Dataverse.
You need to recommend features to meet the company's needs.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 

DRAG DROP -
A bank uses Power Platform apps and flows to support business processes.
The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected.
You need to use AI Builder to implement the solution.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
 

HOTSPOT -
You are creating a Power Apps app. You want to ensure that the app can be used by individuals who have a vision impairment.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
 

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?

A. Use Common Data Services to connect to application data.

B. You only need to set up groups in Microsoft 365 for permissions to all data.

C. Users can access both Microsoft 365 and Dynamics 365 by using Single Sign-on (SSO).

A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.
When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Create a canvas app.

B. Implement the Virtual Agent.

C. Build a Power Automate flow.

D. Use the Common Data Model.

DRAG DROP -
A company plans to display support call metrics on a screen that is visible to all call center staff.
You need to recommend solutions to meet the company's requirements.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place: