A business analyst (BA) wants to improve business by enhancing their sales processes and customer support.
Which AI applications should the BA use to meet their needs?

A. Sales data cleansing and customer support data governance

B. Machine learning models and chatbot predictions

C. Lead scoring, opportunity forecasting, and case classification










 

Suggested Answer: C

Community Answer: C



This question is in Certified AI Associate Exam
For getting Salesforce Certified AI Associate


















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