A company uses Dynamics 365 Customer Service. The manufacturing company has several locations and 10 repair technicians.
The company is implementing scheduling. The company must ensure that the correct repair technicians with the correct tools go to the facility closest to them.
You need to identify the valid resources.
Which two options are valid resources? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Equipment

B. Record

C. Activity

D. Case

E. Contact






 

Suggested Answer: AC



This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





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