A customer has been having problems with SMS responses getting the default keyword response rather than the appropriate next keyword response. What are two potential reasons for this unexpected response? (Choose two.)

QuestionsCategory: Certified Marketing Cloud ConsultantA customer has been having problems with SMS responses getting the default keyword response rather than the appropriate next keyword response. What are two potential reasons for this unexpected response? (Choose two.)
Admin Staff asked 4 months ago
A customer has been having problems with SMS responses getting the default keyword response rather than the appropriate next keyword response.
What are two potential reasons for this unexpected response? (Choose two.)

A. Next keyword was not specified on the outbound message.

B. Response contained ג€stopג€ in the message content.

C. Responses are not sent within 24 hours of the outbound message.

D. Responses are sent after the 60 minute conversation window.








 

Suggested Answer: AD

Community Answer: AD



This question is in Certified Marketing Cloud Consultant Exam
For getting Salesforce Certified Marketing Cloud Consultant
















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