A salesperson at Northern Trail Outfitters (NTO) cannot view a contact's information from social profiles.
NTO has Social Accounts and Contacts turned on in its account.
Why is the salesperson unable to access the information?

A. Universal Containers must install an APP Exchange package to access public profile information for its users.

B. The fields configured by Universal Containers' administrator on the contact page layout are missing.

C. The information shown is based on the sales representative's social connection with the contact.

D. The link to the Facebook profile is NOT configured with the administrator password to access detailed information.








 

Suggested Answer: C

Community Answer: C



This question is in Certified Sales Cloud Consultant Exam
For getting Salesforce Certified Sales Cloud Consultant












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