A SOC manager receives a phone call from an upset customer. The customer received a vulnerability report two hours ago: but the report did not have a follow-up remediation response from an analyst. Which of the following documents should the SOC manager review to ensure the team is meeting the appropriate contractual obligations for the customer?

QuestionsCategory: CS0-003A SOC manager receives a phone call from an upset customer. The customer received a vulnerability report two hours ago: but the report did not have a follow-up remediation response from an analyst. Which of the following documents should the SOC manager review to ensure the team is meeting the appropriate contractual obligations for the customer?
Admin Staff asked 7 months ago
A SOC manager receives a phone call from an upset customer. The customer received a vulnerability report two hours ago: but the report did not have a follow-up remediation response from an analyst. Which of the following documents should the SOC manager review to ensure the team is meeting the appropriate contractual obligations for the customer?

A. SLA

B. MOU

C. NDA

D. Limitation of liability








 

Suggested Answer: A

Community Answer: A



This question is in CS0-003 CompTIA Cybersecurity Analyst (CySA+) Exam
For getting CompTIA Cybersecurity Analyst (CySA+) Certificate



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