A Software as a Service (SaaS) application has been implemented to support a critical business process. Which of the following is MOST important to include within the service level agreement (SLA) to ensure timely response to incidents affecting the application? A. Vendor declarations and warranties B. Enhanced monitoring of in-scope systems C. Defined incident response roles and responsibilities D. Established incident response procedures  Suggested Answer: C This question is in CISM exam For getting Certified Information Security Manager Certificate Disclaimers: The website is not related to, affiliated with, endorsed or authorized by ISACA. The website does not contain actual questions and answers from ISACA's Certification Exams. Trademarks, certification & product names are used for reference only and belong to ISACA.
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