A user is locked out of the local user account on a UEFI-based workgroup computer. A technician is trying to use a third-party tool to unlock and reset the local account password but cannot boot from the USB drive to run the program. Which of the following would be the BEST way to fix the issue?

QuestionsCategory: 220-1002A user is locked out of the local user account on a UEFI-based workgroup computer. A technician is trying to use a third-party tool to unlock and reset the local account password but cannot boot from the USB drive to run the program. Which of the following would be the BEST way to fix the issue?
Admin Staff asked 6 months ago
A user is locked out of the local user account on a UEFI-based workgroup computer. A technician is trying to use a third-party tool to unlock and reset the local account password but cannot boot from the USB drive to run the program.
Which of the following would be the BEST way to fix the issue?

A. Start up in safe mode, verify the USB device in Device Manager, restart the computer, and boot from USB.

B. Disable Secure Boot, restart the computer, and boot from USB.

C. Use Bootsect.exe to modify the boot priority, restart the computer, and boot from USB.

D. Boot into recovery console, navigate to the USB drive, and boot from USB.








 

Suggested Answer: B





This question is in 220-1002: CompTIA A+ Certification Exam: Core 2
For getting CompTIA A+ Certificate


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