A user received a brand new mobile device about six months ago. The device is now running very slowly and is hotter than normal, and certain applications crash when they are started.
Which of the following are the BEST options for troubleshooting this phone? (Choose two.)

A. Check for any applications that are running and stop them.

B. Check the device's battery and replace it.

C. Check the smartphone's screen and replace it.

D. Check the smartphone's charging cable to ensure it is working properly.

E. Check for any unnecessary applications and uninstall them.

F. Check for any OS updates and install them.




 

Suggested Answer: BE

Community Answer: AF



This question is in 220-1002: CompTIA A+ Certification Exam: Core 2
For getting CompTIA A+ Certificate


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