A user reports that a small part of a laptop's screen displays black instead of the appropriate color. A technician changes the display settings on the user's laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?

QuestionsCategory: 220-1001A user reports that a small part of a laptop's screen displays black instead of the appropriate color. A technician changes the display settings on the user's laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?
Admin Staff asked 6 months ago
A user reports that a small part of a laptop's screen displays black instead of the appropriate color. A technician changes the display settings on the user's laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?

A. Update the video driver.

B. Replace the digitizer.

C. Test for dead pixels.

D. Check for recent updates.








 

Suggested Answer: C





This question is in 220-1001: CompTIA A+ Certification Exam: Core 1
For getting CompTIA A+ Certificate


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