A user's antivirus recently expired, so the user downloaded and installed a free system protection application. The application found numerous rootkits, Trojans, viruses, and missing critical patches. It was unable to fix all the issues, however, and suggested the user call technical support. Which of the following is the FIRST step to begin repairing the computer?

A. Remove the rogue antivirus.

B. Install Windows Updates.

C. Reimage the computer.

D. Call the technical support number.








 

Suggested Answer: B

Community Answer: A



This question is in 220-1002: CompTIA A+ Certification Exam: Core 2
For getting CompTIA A+ Certificate


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