An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contact center solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?

QuestionsCategory: 300-815An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contact center solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?
Admin Staff asked 7 months ago
An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contact center solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?

A. CTI route point

B. hunt list

C. hunt pilot

D. hunt group








 

Suggested Answer: C



This question is in 300-815 Implementing Cisco Unified Communications Collaboration (CLACCM) Exam
For getting Cisco Certified Network Professional Collaboration (CCNP Collaboration) Certificate




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