An administrator is setting up Salesforce Knowledge and wants to implement an easy way for agents to create new articles from multiple objects.
Which two options could the administrator do to meet this requirement? (Choose two.)

A. Add the New Article global action to required page layouts.

B. Create a custom quick action for each object.

C. Deploy a screen-based flow from the home page.

D. Use the Service Setup Assistant to Configure Knowledge.








 

Suggested Answer: BD





This question is in Certified Advanced Administrator Exam
For getting Salesforce Certified Advanced Administrator












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