An Alexa Skill Builder is developing a complex skill to help users purchase items. The Builder has implemented the default AMAZON.HelpIntent, but when users ask for help they always reach the same unhelpful result.
How should the Builder enhance the experience to guide the users toward the end goal?

A. Check the state of the user conversation when AMAZON.HelpIntent is received to give contextual responses.

B. Implement AMAZON.FallbackIntent to give a response when an utterance is not understood.

C. Extend the default AMAZON.HelpIntent with more sample utterances.

D. Implement a custom intent users can request when they need help.








 

Suggested Answer: A






This question is in AXS-C01 AWS Certified Alexa Skill Builder – Specialty Exam
For getting AWS Certified Alexa Skill Builder – Specialty Certificate




Disclaimers:
The website is not related to, affiliated with, endorsed or authorized by Amazon.
Trademarks, certification & product names are used for reference only and belong to Amazon.
The website does not contain actual questions and answers from Amazon's Certification Exam.