At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type?

QuestionsCategory: CERTIFIED PLATFORM APP BUILDERAt Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type?
Admin Staff asked 4 months ago
At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records.
What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type?

A. Record Types, Page Layouts, Case Teams, and Profiles.

B. Record Types, Page Layouts, Support Process, and Profiles.

C. Record Types, Page Layouts, Permission Sets, and Profiles.

D. Record Types, Page Layouts, Field Sets, and Profiles.








 

Suggested Answer: B

Community Answer: B



This question is in Certified Platform App Builder Exam
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