Cloud Kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls. At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen. What should a developer use to satisfy this requirement?

QuestionsCategory: CRT-450Cloud Kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls. At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen. What should a developer use to satisfy this requirement?
Admin Staff asked 4 months ago
Cloud Kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls.
At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen.
What should a developer use to satisfy this requirement?

A. An Apex REST class

B. An Apex controller

C. An outbound message

D. An invocable method








 

Suggested Answer: A

Community Answer: D



This question is in CRT-450 Salesforce Certified Platform Developer I Exam
For getting Salesforce Certified Platform Developer I











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