Cloud Kicks wants to use AI to enhance its sales processes and customer support. Which capability should they use?

QuestionsCategory: Certified AI AssociateCloud Kicks wants to use AI to enhance its sales processes and customer support. Which capability should they use?
Admin Staff asked 4 months ago
Cloud Kicks wants to use AI to enhance its sales processes and customer support.
Which capability should they use?

A. Sales Path and Automated Case Escalations

B. Einstein Lead Scoring and Case Classification

C. Dashboard of Current Leads and Cases










 

Suggested Answer: B

Community Answer: B



This question is in Certified AI Associate Exam
For getting Salesforce Certified AI Associate


















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