DRAG DROP - A company wants to use Power Virtual Agents chatbots to enable customers to solve their own issues whenever possible. You create knowledge base articles. You must ensure that the new articles are available through the chatbot. You need to define the steps to integrate knowledge management with the chatbot. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Â Suggested Answer: This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate Disclaimers: The website is not related to, affiliated with, endorsed or authorized by Microsoft. The website does not contain actual questions and answers from Microsoft's Certification Exams. Trademarks, certification & product names are used for reference only and belong to Microsoft.
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