DRAG DROP -
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
 
















 

Suggested Answer: 
    

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define-service-level-agreements

This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





Disclaimers:
The website is not related to, affiliated with, endorsed or authorized by Microsoft. 
The website does not contain actual questions and answers from Microsoft's Certification Exams.
Trademarks, certification & product names are used for reference only and belong to Microsoft.