DRAG DROP - Your company uses Dynamics 365 Customer Service. The company wants to send a customer survey to each customer when a case is closed. The survey must include the following: • An area with a list of questions that rate the answers as poor, average, or great. • A question that rates whether the customer would recommend your company to others. The company wants to exclude symbols from...

Questions › Category: MB-230 › DRAG DROP – Your company uses Dynamics 365 Customer Service. The company wants to send a customer survey to each customer when a case is closed. The survey must include the following: • An area with a list of questions that rate the answers as poor, average, or great. • A question that rates whether the customer would recommend your company to others. The company wants to exclude symbols from…

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Admin Staff asked 4 months ago

DRAG DROP
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Your company uses Dynamics 365 Customer Service.
The company wants to send a customer survey to each customer when a case is closed. The survey must include the following:
•	An area with a list of questions that rate the answers as poor, average, or great.
•	A question that rates whether the customer would recommend your company to others.
The company wants to exclude symbols from any of the question types.
You need to configure the question types.
Which question type should you use? To answer, drag the appropriate question type to the correct requirement. Each question type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
 
















 

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This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





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