During project completion, a project manager receives a request from the customer for a reduced cost of goods. The customer's request will affect the sales department's budget and forecast.
In order to reach a consensus and have a successful project completion, what should the project manager do first?

A. Initiate a change request to accommodate the revised cost of goods.

B. Identify and satisfy both parties' underlying wants.

C. Analyze the bounds of the negotiation for agreement with both parties.

D. Comply with the customer's request to achieve the project mandate.










Correct Answer: C

This question is in PMP exam
For getting PMP Certificate