HOTSPOT
-
You are a help desk support representative using Dynamics 365 Customer Service Hub case management with limited permissions.
You need to create a personal chart that meets the following requirements:
• Show the number of open cases assigned to you for each customer.
• Ensure that specific team members can view the chart and view any changes as you update the chart.
Which options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
 
















 

Suggested Answer: 
    



This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





Disclaimers:
The website is not related to, affiliated with, endorsed or authorized by Microsoft. 
The website does not contain actual questions and answers from Microsoft's Certification Exams.
Trademarks, certification & product names are used for reference only and belong to Microsoft.