HOTSPOT - You use Power Virtual Agents to create a bot that will answer and transfer help desk calls. You create topics that contain nodes and functions. The company has the following requirements for the bot: • When a caller states the word issue, help, or problem, the bot must respond with the question, “How can we help you today?” • When the bot responds with the question, “How can...

Questions › Category: PL-200 › HOTSPOT – You use Power Virtual Agents to create a bot that will answer and transfer help desk calls. You create topics that contain nodes and functions. The company has the following requirements for the bot: • When a caller states the word issue, help, or problem, the bot must respond with the question, “How can we help you today?” • When the bot responds with the question, “How can…

0 Vote Up Vote Down

Admin Staff asked 4 months ago

HOTSPOT
-
You use Power Virtual Agents to create a bot that will answer and transfer help desk calls.
You create topics that contain nodes and functions. The company has the following requirements for the bot:
•	When a caller states the word issue, help, or problem, the bot must respond with the question, “How can we help you today?”
•	When the bot responds with the question, “How can we help you today?”, the bot must provide the caller with the choices of hardware, software, or other.
•	When the caller asks a question, the bot must save the response so that it can perform an action on the response.
You need to configure the bot.
Which nodes or functions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
 
















 

Suggested Answer: 
    



This question is in PL-200 Microsoft Power Platform Functional Consultant Exam
For getting Microsoft Certified: Power Platform Functional Consultant Associate Certificate






Disclaimers:
The website is not related to, affiliated with, endorsed or authorized by Microsoft. 
The website does not contain actual questions and answers from Microsoft's Certification Exams.
Trademarks, certification & product names are used for reference only and belong to Microsoft.