Service Agents are required to confirm a user's identity before providing support information over the phone.
What feature can an app builder use to help agents meet this requirement?

A. Add Path to the top of the Case layout.

B. Include Surveys as a Case related list.

C. Guided Action Flows on the record page.

D. Case Validation Rules.








 

Suggested Answer: C





This question is in Certified Platform App Builder Exam
For getting Certified Platform App Builder










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