The business analyst (BA) is preparing for user acceptance testing (UAT) for Northern Trail Outfitters’ new Service Cloud implementation. The BA secured the sandbox for the testing environment, wrote test cases, and created a process to track and manage reported bugs.
Which additional step is required during the UAT planning process?

A. Identify power users.

B. Gather business requirements.

C. Schedule deployment.










 

Suggested Answer: A





This question is in Certified Business Analyst Exam
For getting Salesforce Certified Business Analyst

















Disclaimers:
The website is not related to, affiliated with, endorsed or authorized by Salesforce. 
Trademarks, certification & product names are used for reference only and belong to Salesforce.
The website does not contain actual questions and answers from Salesforce's Certification Exams.