The multi-level SLA’ is a three-layer structure. Which one of the following layers is NOT part of this type of SLA?

QuestionsCategory: ITILFThe multi-level SLA’ is a three-layer structure. Which one of the following layers is NOT part of this type of SLA?
Admin Staff asked 10 months ago
The multi-level SLA' is a three-layer structure. Which one of the following layers is NOT part of this type of SLA?

A. Customer level

B. Service level

C. Corporate level

D. configuration level










Correct Answer: D

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate



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