Universal Containers (UC) has a business model that involves B2C as well as B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?

A. Create a digital experience for B2C customers and add B2B customers to the internal CRM app to work with internal employees.

B. Create a digital experience for B2C customers, a partner portal for B2B customers, and use the internal CRM org for employees.

C. Create a single digital experience for B2C customers, B2B customers, and employees.

D. Create a digital experience for B2C customers and employees, and another one for B2B customers and employees.








 

Suggested Answer: A

Community Answer: C



This question is in Certified Experience Cloud Consultant Exam
For getting Salesforce Certified Experience Cloud Consultant














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