Universal Containers (UC) wants to overhaul its Service Cloud implementation and has hired a consulting company to help drive requirements. In an effort to gain more Information about the project, the business analyst (BA) has begun to review UC's structure to understand the functions of each department, how departments interact, and who reports to whom within UC.
Which technique is the BA using?

A. Stakeholder Analysis

B. Strategy Analysis

C. Enterprise Analysis










 

Suggested Answer: C

Community Answer: C



This question is in Certified Business Analyst Exam
For getting Salesforce Certified Business Analyst

















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