Universal Containers wants to allow its customers to submit support requests across multiple channels.
In which two ways can this be accomplished with Salesforce? (Choose two.)

A. Expose the case feeds option on the company's website

B. Offer a Chat button on the company website

C. Enable Chatter Questions in the company's Customer Community

D. Enable the Service Cloud Console app on the company website








 

Suggested Answer: BC





This question is in Certified Advanced Administrator Exam
For getting Salesforce Certified Advanced Administrator












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