Ursa Major Solar has the following environment and requirements:
✑ Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative.
✑ The Sales Manager wants to prevent these accounts from being inadvertently contacted more than once on the same day.
✑ The Sales Manager wants to report on various customer interactions.
How should the Administrator fulfill these requirements?

A. Log a separate Task, Call, or Activity on the Account.

B. Enter comments into the Notes section on the Account.

C. Log a case on the Account.

D. Post customer interactions in Chatter on the Account.








 

Suggested Answer: A





This question is in ADM-201 Salesforce Certified Administrator Exam
For getting Salesforce Certified Administrator










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