What are the processes within Service Operation? A. Event Management, Incident Management, Problem Management, Request fulfillment and Access Management B. Event Management, Incident Management. Change Management and Access Management C. Incident Management, Problem Management, Service Desk, Request fulfillment and Management D. Incident Management, Service Desk, Request fulfillment, Access Management and Event Management A Correct Answer: This question is in ITIL Foundation exam For getting ITIL Foundation Certificate
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