What are two ways a question can be escalated to a case? (Choose two.)

A. Manually by a moderator selecting “Escalate to Case” in the feed

B. Automatically via Case Assignment Rules

C. Automatically via Process Builder by meeting specified criteria

D. Manually by users commenting “Escalate”








 

Suggested Answer: AC





This question is in Certified Experience Cloud Consultant Exam
For getting Salesforce Certified Experience Cloud Consultant














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