What should be done FIRST when feedback indicates recently implemented software products are not meeting business unit expectations?

A. Confirm user acceptance testing (UAT) was completed

B. Institute a new software training program

C. Request a gap analysis

D. Review help desk logs








 

Suggested Answer: C

Community Answer: C



This question is in CGEIT Certified in the Governance of Enterprise IT Exam
For getting Certified in the Governance of Enterprise IT (CGEIT) Certificate










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