When should a known error be raised?

QuestionsCategory: ITILFWhen should a known error be raised?
Admin Staff asked 10 months ago
When should a known error be raised?

A. Only when the root cause is found and a workaround exists

B. As soon as it becomes useful to do so

C. Only when the error in the IT Service is found

D. As soon as the major problem procedure is executed










Correct Answer: B

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate



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