Where would you expect incident resolution targets to be documented?

QuestionsCategory: ITILFWhere would you expect incident resolution targets to be documented?
Admin Staff asked 10 months ago
Where would you expect incident resolution targets to be documented?

A. A service level agreement (SLA)

B. A request for change (RFC)

C. The service portfolio

D. A service description










Correct Answer: A

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate



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